Direct View LED DisplaySupport - ViewSonic United Kingdom

I'm a DVLED installer, what do I need to do after installation?

Solution Step 1: Turned on power to ensure all modules of the LED display are working properly. Used Vacuum Suction Tool to remove and reinstall any required LED modules Step 2: Dehumidification Maintenance Step 3: “Customer Maintenance Notice” explained to customer onsite. User reminded how to turn on/off the display (partition power)...

How do I update my DVLED Display's firmware?

Solution The LED display motherboard firmware can be set to update automatically or manually. To set to automatically update, please refer to "How do I set the DVLED Display to automatically update firmware?" If you don’t want to update automatically, you can also manually update via OTA or USB. The steps to manually update firmware can be...

Why is an entire column of LED Modules not on even though my DVLED Display is powered on?

DVLED Display with an entire column of unlit LED Modules. Answer: There may be poor connection or loose wiring with the connectors from the System Control Box to the LED Module adapter board. Solution The column's most bottom LED Module will need to be removed with the Vacuum Suction Tool in order to access the connectors. ...

What's causing the LED Modules to raise on top of each other (not flat) on my DVLED Display?

After LED Module installation, if there are steps (not an even display surface), it could be a number of reasons: Debris in the magnetic mating surfaces (both on the LED Module and Cabinet) Locking Bolts were not engaged Locking Bolts were not aligned before engaging Affected tile(s) are not aligned and installed as evenly as possible. Thi...

How do I install LED modules on a DVLED display?

Answer: When installing the module, first align the edges with the adjacent LED module(s) and then carefully install the module onto the cabinet. If the edges are raised, lightly tap the edges of the module with your palm to make it fit. Note: Do NOT tap the LED Modules hard. If they are not going in after being lightly tapped, refer to this...

What is the Cabinet installation order of the DVLED Floor Stand configuration?

The Cabinet installation order varies from the Wall-mount configuration. Please follow the steps in the respective order for the Floor Stand configuration: Cabinet B moved to the left side of the floor stand bracket Ensured rear-cabinet mounting bracket is securely placed onto the top cross beam of the floor stand Ensured notches under the ...

What is the Cabinet installation order of the DVLED Wall-mount configuration?

The Cabinet installation order varies from the Floor Stand configuration. Please follow the steps in the respective order for the Wall-mount configuration: Cabinet C moved to the center of the installation position, and Cabinet B placed to the left side of Cabinet C Hex wrench used to help align and ensure no tile-to-tile steps before engagi...

What is the System Control Box installation order of DVLED Displays?

The System Control Box installation order is the same for the Wall-mount and Floor Stand configuration. Please follow the steps in the respective order for the System Control Box installation order: Seven system control box attachment points screwed down Control box Power cables: - Running from the back of the control box? - Running from ...

What do I need to do before installing the System Control Box Cover for a DVLED Display?

Answer: Before attaching the System Control Box Cover, connect the control box’s power cable to the control box cover's Power Button, and then install the cover with screws to complete the installation of the System Control Box.

Do I have to wear the anti-static gloves when installing LED modules for the DVLED Display?

Answer: Yes. Anti-static gloves prevent electrical discharge from the hands, preventing potential shorting of the LED module.