Commercial DisplaySupport - ViewSonic United Kingdom

How to Disable the Android System on the CDE20 Series.

1. On the Remote Control press INPUT 9 9 1 to enter factory mode. 2. Select Other Setting in the DEBUG MENU. 3. Select Boot Mode. 4. A dialog box will pop up. Select – Disable Embedded OS. 5. Press OK on the Remote Control and the system will reboot.

What USB WiFi dongle/adapter will work with commercial displays, the CDM, CDE, EP series?

Model Name CDM series CDE10 series CDE20 series EP5540/T EP5542/T Supported WiFi Dongle Built-in WiFi module LB-WiFi-001 LB-WiFi-001 TL-WN725N TL-WN725N TL-WN725N TL-WN725N VSB050 VSB050 VB-WIFI-001 Note: 1. WPA stands for Wi-Fi Protected Access. 2. All WiFi modules and dongles only support W...

How many touch points can I get from a multi-touch display on CDE models with touch?

Please refer to below table: OS/Model/touch points CDE**61T CDE8452T Win 7 (except Starter and Home Basic) Win 8/8.1/10 20 points touch 10 points writing 10 points touch 5 points writing Linux (Kernel >=2.6.32 by patch) (Kernel >=3.5) 20 points touch 10 points writing 10 points touch 5 points writing An...

How to set up video wall in daisy chain?

Here’re major steps to set up video wall in portrait position for your reference. 1. Set up monitor ID in OSD menu as 1~4 prior to mounting monitors. 2. Connect IR sensor cable to monitor 1. 3. Connect the PC to monitor 1 with DP cable firstly for easy setup & adjustment afterwards. 4. Mounting monitor 1/2/3/4 in portrait p...

How to install vSignage License on EP5520 /EP5520T/ EP5540/EP5540T?

Requirements: - USB Flash Drive (FAT32 Formatted): How to format USB flash drive to FAT32 - vSignage license file, available on the Download section of the product's page* 1. Copy the license file (license-production_VSI.PKG) to the root directory of the USB flash drive. 2. Insert the USB flash drive into USB port of the display....

Does the EP5520 support WPA2-Enterprise authentication and certificate installation?

Yes. The capability for Enterprise authentication depends on the hardware specifications of the installed Wi-Fi module/dongle and its firmware compatibility. Instructions & Steps: Hardware Verification: Supported Wi-Fi security protocols are dictated by the Wi-Fi Module/Dongle. Please ensure your module supports 802.1X / WPA2-Enterprise ...

How to enable debug mode on commercial displays?

1. Download ADB from: https://developer.android.com/studio/command-line/adb.html 2. Press MENU 9 9 1 on the display's remote control to show the Service Menu or Debug Menu. 3. EP5540/ EP554T/EP5542/EP5542T: Service Menu > OS Setting > ADB Enable 4. CDE6520/CDE7520/CDE8620: Debug Menu > System Debug > ADB Switch 5. CDE4320/...

How to use ADB tool commend to get a vSignage player screenshot?

Download ADB from https://developer.android.com/studio/command-line/adb.html 1. Run cmd commend and go to the adb save folder that connect to device via Adb over TCP, if use Adb wire, skip this step adb connect {ip} for example: adb connect 192.168.2.112 2. Take screenshot and save to device adb shell screencap -p /sdcard/...

Which network ports should be opened for Signage Manager and media players?

To ensure Signage Manager can discover and control players over a Local Area Network (LAN), please ensure that TCP 80, 8080, 443, and UDP 1900 are opened in your firewall settings. Port Configuration Table: Port TCP UDP Description 80 TCP Hypertext Transfer Protocol (HTTP), main communication port with legacy play...

How to prevent image quality loss when exporting from Signage Manager?

While editing content with Signage Manager, it will compress and save photo in lower quality. Please follow below procedures to replace the photo. 1. After finishing editing in Signage Manager, choosing “Export to USB”. 2. Open “File Explorer” and locate USB drive in SMIL/media folder. 3. Copy original photos to this folder and...