ViewBoardПідтримка - ViewSonic Ukraine

What is the different between OTA and USB drive firmware upgrade on IFP/CDE/EP?

If you use OTA to upgrade the firmware, the IFP will keep all settings and data, it can possibly take a long time to download the upgrade file. If you use a USB drive to upgrade the firmware, the IFP will reset all settings to default and delete all data; however you can download the upgrade file faster (from the ViewSonic website).

I use IFP8650 WPS viewer app to open Power Point 2010 document, but the Power Point does not get shown properly. How can I do?

When you click “Tab” button to add space in front of the content, WPS won’t use larger space to display, so the issue will occur. Short term solution: Please to use “Space” button to add space in front of the content. Long term solution: WPS designer will release new version to solve the issue.

How can I request a demo or evaluation unit if my school wants to try a Interactive Flat Display first?

You can reach out to a reseller that works with your organization and they will contact ViewSonic for you. You can also reach out to us directly or through ViewSchool and we’ll have one of our Sales People in charge of your region get back to you.

When I starting the ViewBoard 2.1 recording function, I can't write anything. How can I do?

The root cause is Windows system(version 1803) conflicts with some applications(ViewBoard 2.1 is one of the application). We'll release ViewBoard 2.1 new version to solve the issue.

Why Google Play store is not found on IFP?

The IFP Series does not have the Google Play store and it can't be installed. This is because the IFP Series not being GMS certified, therefore it will not support Google services. However, with the IFP Series you can install APK files (apps) manually by the following steps, 1. Go to: Settings > Security. 2. To allow APK file...

How to calibrate touch function on IFP/EP in Win 10?

Please follow below steps: Click Start and then Control Panel, and next Hardware and Sound. Under Tablet PC Settings, tap Calibrate the screen for pen or touch input. On the Display tab, under Display options, tap Calibrate and then Yes to allow the program to make changes. 4.Select the Touch input option. ...

How to avoid interference between USB 3.0 and 2.4GHz wireless devices?

With the upgrade of USB versions from 2.0 to 3.0 or later, transmission efficiency has significantly improved. USB 3.0 and later versions utilize spread spectrum clocking to boost transmission rates, which generates 2.4GHz signals near the USB port. This may cause interference with wireless transmitters and Bluetooth receivers operating on the ...

How to Choose HDMI Cables for Long-Distance Connections?

For distances exceeding 5 meters (15ft), it is highly recommended to use Active HDMI, Fiber Optic HDMI (AOC), or HDMI Premium Certified cables to prevent signal loss. Selection Guide by Distance: 0 – 5 meters (Standard): High-quality passive HDMI cables are sufficient. 5 – 10 meters (Mid-range): HDMI Premium Certified cables are rec...

Does HDMI accommodate long cable lengths?

HDMI technology has been designed to use standard copper cable construction at long lengths. In order to allow cable manufacturers to improve their products through the use of new technologies, HDMI specifies the required performance of a cable but does not specify a maximum cable length. HDMI Org. have seen cables pass "Standard Cable" HDM...

How to format a USB Drive to FAT32?

Use the built-in Windows "File Explorer" or "Disk Management" tool to format your drive to FAT32 for ViewBoard compatibility. Steps: Insert the USB drive into your computer's USB port. Open [File Explorer], right-click on the USB drive icon. Select [Format...]. In the "File system" dropdown menu, select [FAT32]. Note: If the ...