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What should I do if my MacBook cannot find the ViewBoard via AirPlay?

Ensure both devices are on the same Wi-Fi network and verify that mDNS is enabled on your router. Step-by-Step Instructions: Verify Network: Ensure the MacBook and ViewBoard are connected to the exact same SSID. Enable AirPlay Receiver: Open the vCastReceiver app on your ViewBoard. Go to [Settings] and ensure the AirPlay toggle...

Does Windows 10 Miracast support "Broadcast" function? How to sync screens across multiple ViewBoards?

No, Miracast itself does not support broadcasting. To project your laptop screen to multiple ViewBoards simultaneously, please use the AirSync "Group" feature or ViewSonic Manager. Solutions: AirSync Grouping: Launch AirSync on the primary ViewBoard. Use the "Group Connect" mode to include other ViewBoards on the same local networ...

Is a PIN code required for Windows 10 Miracast projection to the ViewBoard?

No PIN code is required. However, for security purposes, a connection request will appear on the ViewBoard, and you must manually click "Allow" to establish the connection. Step-by-Step Instructions: Initiate Connection: Press [Win] + [K] on your Windows laptop and select the ViewBoard device. Security Notification: A connection reque...

How to Enable "Touch Back" Control during Windows 10 Wireless Projection?

When projecting wirelessly to a ViewBoard via the Windows 10 "Connect" feature, check the "Allow input" option to enable touch control from the display back to your laptop. Step-by-Step Instructions: Open Connect Menu: On your Windows 10 laptop, press the shortcut keys [Win] + [K]. Select Device: From the list on the right, click on y...

Why does the touch function fail or lag on IR Touch Displays under bright light?

Infrared (IR) touch technology is susceptible to interference from strong light sources (like sunlight). Avoid placing these devices in high-brightness environments. Avoid Direct Light Sources: Do not install [IR Touch] devices near windows, under skylights, or outdoors. The IR spectrum in sunlight can "overwhelm" the sensors. Control ...

Is it possible to remove the preloaded Apps?

Preloaded system apps cannot be fully uninstalled. However, you can "Disable" them in the settings to hide the icons and prevent them from running in the background. Steps: Enter App Settings: Go to [Settings] (gear icon) > [Apps]. Select the App: Locate the preloaded application you wish to manage from the list. Disable the App: T...

Installing UPDD Manually on a MacBook

To install UPDD and enable gesture fuctionality, follow these steps: 1. Ensure macOS is updated to version 15.6 or later. 2. Copy 'USBTouchSimulatorHelper' to the Applications folder. 3. Open System Settings > Privacy & Security. 4. Under Input Monitoring, add and enable 'USBTouchSimulatorHelper'. 5. Under Accessiblity...

What should I do if my VB-CAM-201 is not working properly after a Windows update?

Connect the VB-CAM-201 to the computer. Select Start and enter "device manager". Then, select Device Manager from the search results. Find VB-CAM-201 on the device list. Uninstall and then unplug VB-CAM-201. Reconnect VB-CAM-201 and test it again.

How do I configure microphone setting in IFP2410/VSD243 to work with Zoom app?

To configure the IFP2410/VSD243 microphone to work with Zoom, there is a setting in Zoom Settings called “Use Original Sound” (see images below) that will need to be enabled.    According to Zoom’s website, Original Sound is supposed to only suppress background noises, such as keyboard tapping, crunching paper, fan noise, etc.   In the ...

Connect an antennae to commercial display

ViewSonic Commercial Displays do not support antenna or coaxial cable connection.

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