Why the image is pixelated from my projector?

Usually this is related to unmatched output resolution setting and content.  For example, setting 720P resolution output to a 4K projector or playing a 720P video on a 4K projector in full screen would cause pixelated.   Please make sure to set recommended resolution by referring to this FAQ.

How do I connect external speaker(s) to my projector?

1.Wired connection:   1.1 via 3.5mm audio out:       If the projector is equipped with a 3.5 mm audio out mini jack, usually it is  green and marked as          Audio Out. Please connect a 3.5 mm audio cable between speaker and projector for audio output        purpose.     1.2 via S/PDIF:        If the model is equipped with S/PDIF por...

How to do when my screen doesn’t display native resolution after Windows 10 update?

Windows update may cause some issues with screen resolution setting being lost, Please follow below steps to change the resolution of the screen and check: Type Change screen resolution in the Search box from the desktop  and click   Change screen resolution of the display.   Under Display Resolution select Recommended resolution. A wi...

Why Can't I Power Off the Projector via its Remote Control?

For Models: PA/PG/PX Series “Power On” and “Power Off” are separated as two (2) different buttons on the remote control. This is different from the PJD series.

There is a pixel stuck on or off

Stuck or twinkling pixels on the projected image may be due to a defective DMD chip. These pixels can show up as bright, dark or twinkling points. They look similar to pixel defects on LCD displays. This cannot be fixed by the end user and must be sent in for service. Contact ViewSonic Customer Care to verify if your unit qualifies for warrant...